What Signature of Solon is, and what we could confirm
The Signature of Solon Homeowners' Association runs the community's gates and publishes gate instructions for residents and service people. Real estate listings describe it as a golf course community with a clubhouse, pool and tennis courts, and the homes shown in those listings are large. One recent listing for a Signature II home built in 2002 shows over 7,000 square feet, six bathrooms and a finished lower level.
We could not find a published street map, a home count or a documented age range for the whole community, so we do not guess at them. Listings group homes under Signature of Solon and Signature of Solon II, with entrances on Route 43 and at Pettibone Road and Stockwood Drive. If your home is in either section, this page applies to you.
Before a plumber arrives, sort out the gate
The association's own gate page says service people should use the main entrance on Route 43 or the Signature II entrance at Pettibone and Stockwood. The other gates are for residents only. A few minutes of preparation keeps a leak call from stalling at the entrance.
- ✓Tell us your street when you call. We will confirm which entrance to use so the truck does not sit at a resident-only gate.
- ✓Have your access ready. The association says residents use stickers or personal codes. Be ready to enter your code or approve the visitor from your phone or app.
- ✓Renting the home? The association says tenants need the owner to apply for gate access on their behalf, so check this before an emergency, not during one.
- ✓Gate trouble. The gate page lists the management company for gate problems. Keep that number with your plumbing numbers.
None of this changes what you do first in an emergency. Close the main valve, keep clear of wet outlets, and call (440) 468-0237.
Match the problem to the right call
Gated communities sometimes have private streets or private utilities. Check your association documents, or ask the city, whether the sewer in front of your home is public or private. The table below follows what Solon and Cleveland Water publish.
| What you notice | Who looks first | Why |
|---|---|---|
| Several drains slow or sewage in the basement | The City of Solon Service Department, then a plumber | The city says crews check the city main first. The homeowner is responsible for the lateral from the house to the clean out. |
| No water or low pressure on the whole street | Cleveland Water | Cleveland Water supplies Solon and owns the service line from the main to the curb stop. |
| Leak between the curb stop and the house | You, with a plumber | Cleveland Water says the customer-owned part runs from the back of the curb stop into the building. |
| Tank leaking at the base | A plumber, same day if possible | A shell that leaks is not repaired with a part. Replacing a water heater needs a Solon plumbing permit. |
| Irrigation or common-area water | The association | Check your documents for what the association covers and what stays with you. |
Not sure which row you are in? Call (440) 468-0237 and describe what you see. We will tell you who to call first.
Questions that come with bigger houses
These are general plumbing points for large homes. They are not claims about failures in this community.
Know every shutoff
A home with many bathrooms has many fixture stops as well as the main. Label them so a leak under one vanity does not mean shutting off the whole house.
A finished lower level raises the stakes
Water that reaches finished space costs more to dry out. Find your floor drain and any sump pit now, and test the pump each spring. See sump pump repair if it stays silent.
Hard water works on every fixture
Cleveland Water puts its hardness near 7 grains per gallon. More fixtures means more aerators and valves that can scale up, and a heater that works harder.
Sprinklers and backflow devices
Solon's permit guide lists irrigation systems with a backflow device. Ohio's rule calls for testing backflow preventers at least once every twelve months, so ask when yours was last tested.
Water heater or drain problem in Signature of Solon?
Tell us your street and whether the water is still running. Call (440) 468-0237.
Digging for a sewer repair
If a lateral needs to be dug up, OHIO811 asks you to call 811 at least two working days before digging, and that includes hand digging. The call is free. A contractor will usually submit it, but ask who is doing it, since utility lines under a wooded lot can sit where you do not expect.
Inside a community with an association, ask whether the board needs notice of exterior work before a crew arrives.
Plumbing work we can help you sort out here
Most calls from a community like this fall into a few groups. A leaking or failed tank is a water heater replacement or a water heater repair question. Slow drains and basement backups point to drain cleaning or sewer line cleaning. A mystery damp spot calls for leak detection.
We also cover Solon as a whole and the nearby towns on our areas page. Our plumbing help here follows the same rule as everywhere else: you hear the price before work starts.
Signature of Solon on the map
Signature of Solon plumbing questions
Yes, with a little setup. The association's gate page says service people should use the main entrance on Route 43 or the Signature II entrance at Pettibone and Stockwood. Give us your street and we will confirm the entrance. Have your code or visitor approval ready when the truck arrives.
No. It is a gated community inside the City of Solon, so city rules on permits and sewers apply, and Cleveland Water supplies the water.
Check your association documents. A listing for one Signature home says the association fee covers common area maintenance, insurance and trash, which suggests interior plumbing stays with the homeowner. Your own documents decide it.
Yes. Solon's Required Residential Permits Guide lists replacing a water heater under plumbing. Replacing a fixture does not need one. Ask the Solon Building Department if you are unsure about your job.
Call the City of Solon Service Department first so crews can check the city main. If the main is clear, the homeowner is responsible for the lateral from the house to the clean out, and a plumber clears it. Check whether your street's sewer is public or private.
Our dispatch line is set up to take calls day and night. Call (440) 468-0237, say you are in Signature of Solon, and we will tell you what to shut off while you wait.
Yes. We take calls across Solon and in Twinsburg, Aurora, Bedford Heights and Chagrin Falls.
Sources and standards behind this page
Local facts and rules on this page come from these public sources. Check the current version before relying on a permit or code detail.